Privacy Policy

Introduction

At CTO Swarm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our community platform and services.

Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you join our community
• Professional information such as job title and company
• Account details and profile information
• Community activity, including posts, comments, and participation in events
• Communication preferences and feedback
• Payment information for membership services (processed securely by our payment processor)

How We Use Your Information

We use your information to:

• Provide access to our private community platform
• Send event updates, newsletters, and community announcements
• Process membership payments and manage your account
• Facilitate connections with other community members
• Improve our services and user experience
• Respond to your questions and provide customer support

Sharing & Third Parties

We work with trusted third-party services to operate our community:

• Circle.so: Our community platform provider that hosts member discussions and content
• Stripe: Our payment processor for handling membership transactions securely
• Email service providers: For sending community updates and communications

We do not sell your personal data. We only share information with these service providers as necessary to operate our community and process payments. All third parties are required to protect your information and use it only for the services they provide to us.

Cookies & Analytics

We use cookies and similar technologies to improve your experience on our website. This includes analytics tools to understand how our site is used and to make improvements. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments of our systems and third-party providers.

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Export your data in a portable format
• Withdraw consent for data processing where applicable

International Users

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes providing clear consent mechanisms, honoring data subject rights, and ensuring lawful bases for processing your personal information. If you are located outside the United States, please note that your information may be transferred to and processed in the United States.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us. We're committed to addressing your privacy concerns promptly and transparently.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date above. We encourage you to review this policy periodically.